Privacy Policy

1. Introduction

Welcome to DataConcerto.AI. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy. This Policy applies to all information collected through our website, chatbot services, and any related services, sales, marketing, or events.

2. Information We Collect

2.1 Personal Information You Provide

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Sign up for our newsletter
• Complete forms on our website
• Make purchases
• Participate in surveys or promotions
• Contact our customer support

This information may include your name, email address, phone number, billing and shipping address, payment information, and any other information you choose to provide.

2.2 Information From Your Use of Our Services

When you use our services, we may automatically collect certain information about your device and usage, including:

• Device information (such as your IP address, browser type, operating system)
• Log data (pages visited, time spent on pages, referring URLs)
• Location information
• Cookies and similar tracking technologies
• Chatbot conversation data

2.3 Information From Third Parties

We may receive information about you from third-party sources, such as:

• Business partners
• Marketing agencies
• Social media platforms (if you choose to link your account)
• Analytics providers

3. How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide, maintain, and improve our services
• Process transactions and send transaction notifications
• Send administrative information, such as updates, security alerts, and support messages
• Respond to your comments, questions, and requests
• Personalize your experience and deliver content relevant to your interests
• Monitor and analyze trends, usage, and activities in connection with our services
• Detect, prevent, and address technical issues, fraud, or illegal activities
• Train and improve our AI models and chatbot capabilities
• Comply with legal obligations

4. Information Sharing and Disclosure

We may share your information in the following situations:

4.1 With Your Consent

We may share your information with third parties when you have given us your consent to do so.

4.2 Service Providers

We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

4.3 Business Transfers

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

4.4 Legal Obligations

We may disclose your information where required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

4.5 Protection of Rights and Interests

We may disclose your information when we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, or as evidence in litigation.

5. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

We maintain data security measures including:

• Encryption of sensitive information
• Regular security assessments and penetration testing
• Access controls and authentication procedures
• Regular training for our staff on security practices
• Monitoring systems for potential vulnerabilities and attacks

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

6.1 Access and Update

You can access and update certain information about your account through your account settings.

6.2 Data Subject Rights

Depending on your location and applicable laws, you may have the right to:

• Access the personal information we have about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Object to or restrict the processing of your personal information
• Request portability of your personal information
• Withdraw consent where we rely on consent as a legal basis for processing

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

6.3 Marketing Communications

You can opt out of receiving our marketing emails at any time by clicking the "unsubscribe" link in the emails or by contacting us using the information in the "Contact Us" section.

6.4 Cookies and Tracking Technologies

Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject cookies. Please note that removing or rejecting cookies could affect the availability and functionality of our services.

7. International Data Transfers

Our services are operated in the United States. If you are located in the European Economic Area (EEA), United Kingdom, or other regions with laws governing data collection and use that may differ from U.S. law, please note that we may transfer information, including personal information, to a country and jurisdiction that does not have the same data protection laws as your jurisdiction.

When we transfer personal information from the EEA, UK, or Switzerland to the United States or other countries which are not deemed to provide an adequate level of data protection, we use a variety of legal mechanisms to ensure appropriate safeguards for your information, including contracts incorporating data protection safeguards.

8. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16 without verification of parental consent, we will take steps to remove that information from our servers.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Effective Date" at the bottom of this page. We will notify you of any changes by posting the new Privacy Policy on this page and, where appropriate, sending you a notification. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Email: privacy@dataconcerto.ai